PLDT Enterprise is partnering with digital payments provider PayMaya to help grow digital payment transactions in the Philippines. The partnership aims to help Filipino entrepreneurs go beyond brick-and-mortar operations and expand their businesses through e-commerce.
Due to the nationwide COVID-19 quarantine restrictions, businesses turn to e-commerce and online transactions to deliver goods and services to their customers. Many small and medium enterprises (SMEs) have either launched or expanded their online stores and adopted contactless or cashless payments.
PayMaya, in this regard, assisted businesses during this crucial time by allowing consumers to send payments or perform bank transfers through the PayMaya app, empowering both merchants and consumers to buy and sell from the safety, comfort and convenience of their own homes.
SilverWorks, the leading retailer of sterling silver jewelry in the Philippines, is one of the businesses that have embraced cashless transactions to continue its operations during the New Normal. “When the whole country was on lockdown, the only source of revenue for SilverWorks was through our online platforms. For many who did not want to take the risk of infection through the exchange of cash, SilverWorks was able to offer the most convenient way to pay through online digital payments like PayMaya,” said Louie Ocampo Gutierrez, Managing Director of SilverWorks.
PLDT Enterprises recognizes the need for zero-touch payments by including PayMaya in its end-to-end suite of ICT and digital business solutions. PLDT Enterprise customers can avail of PayMaya’s comprehensive digital payments services to help them and their businesses thrive during the pandemic by accepting contactless payments.
“The combination of PLDT Enterprise’s global-class ICT and digital solutions and PayMaya’s game-changing digital financial services will make it easy for enterprises to transition and bring their business back on the path of growth,” said Jovy Hernandez, ePLDT President and CEO, and SVP and Head for PLDT and Smart Enterprise Business Groups.
During the community quarantine, retailers who don’t have a robust online presence have also sent payment links from PayMaya’s Digital Invoicing solution to their customers via email, SMS and chat apps, allowing them to pay using their credit or debit cards or via other e-wallets.
As the lockdown measures continue, businesses are likely to rely more on technology and digital solutions in continuing their operations. In support, PLDT Enterprise recently launched its latest broadband service called BEYOND FIBER. The service also includes PayMaya as an add-on to allow businesses to accept online payments via PayMaya Business.
“Digital payments will be a permanent fixture and I see PayMaya cashless payments to become the preferred option especially for Silverworks’ tech-savvy young adult target market,” Gutierrez added.
PayMaya will soon be increasing business opportunities available to retailers such as SilverWorks via its newly launched PayMaya Negosyo app that allows MSMEs to accept digital payments and offer other services to their customers.
“With the changing landscape brought by the current situation, cashless is definitely emerging to be the preferred payment option of both consumers and enterprises. PayMaya together with PLDT Enterprise is here to help businesses adapt quickly and respond to the evolving payment needs of their customers, who are increasingly going digital,” said Shailesh Baidwan, President of PayMaya.
PayMaya will also be introducing an easier and smoother way for merchants to register and submit their requirements online for the various PayMaya Enterprise payment solutions that are available to them.