If you are a GSAT Satellite TV subscriber, you might be interested to know how to load your GSAT account using GCash. Maybe you can’t buy a prepaid card or purchasing one is too much of a hassle for you. Fortunately, you can easily load GSAT and GPinoy using GCash on your mobile phone so that you don’t have to go to the store.
GSAT (Global Satellite) is a direct-to-home satellite television provider in the Philippines with more than 200 local and international channels, including HBO, CNN, National Geographic, History Channel, Discovery, Cartoon Network, and many more. GSAT is a viable alternative to cable TV because it doesn’t require a coaxial or fiber-optic cable connection, instead relying on a satellite TV dish that is usually placed on the rooftop of your house or building.
To watch GSAT, users must have an active subscription plan which can be purchased online on their website or through prepaid cards that can be bought from authorized dealers. A more convenient option is to load your GSAT or GPinoy account using GCash. This involves purchasing load credits on the GCash app and then redeeming the load on the web loading portal.
In this article, I’ll teach you how to load GSAT or GPinoy using GCash by purchasing an electronic PIN on the GCash app and then redeeming it on the web loading portal. Make sure that you already know your GSAT box number because you’ll need it to redeem your PIN. You don’t need the box number, however, to buy load credits on the GCash app.
Step-by-Step Guide to Load GSAT via GCash
Loading your GSAT box using GCash is fairly simple and easy. If you don’t have a GCash account yet, you may read this article to learn how to open a GCash account and have it verified.
Follow these steps to load your GSAT Direct TV or GPinoy Satellite TV account using GCash:
Step 1: Open the GCash app on your mobile phone and login using your MPIN. Once logged in, tap “Load” on the home screen.
Step 2: On the “Buy Load” screen, tap the “Non Telco” tab as shown on the screenshot image below.
Enter or choose the mobile number (NOT the GSAT box number) where the PIN will be sent to. Press “Next” to continue.
Step 3: Select the “PayTV” tab on the load menu. You may have to swipe left to find it.
Choose any of the following load denominations:
- GPinoy99 (GPinoy Box only) – 42 TV programs + 14 radio stations valid for 30 days
- GSAT 200 (HD Box only) – 60 TV programs + 14 radio stations valid for 30 days
- GSAT 300 (HD Box only) – 83 TV programs + 14 radio stations valid for 30 days
- GSAT 500 (HD Box only) – 104 TV programs + 14 radio stations valid for 30 days
After selecting the GSAT load that you want to buy, press “Buy Now” to proceed.
Step 4: Review your payment details and then press the “Pay” button to confirm your purchase.
Step 6: If payment is successful, GCash will send you two text messages: one informing you of the successful load transaction, and another one with your GSAT PIN.
It might take a few minutes for the text messages to arrive, so don’t worry if you haven’t received your PIN yet. If you didn’t receive the PIN after an hour, you may call the GCash hotline 2882 or email support@gcash.com.
Once you’ve received your PIN, the next thing to do is to redeem it so that it will be credited to your GSAT account. Continue reading to learn how to redeem your load.
How to Redeem Your GSAT PIN
There are two ways to redeem your GSAT PIN and reload your box: through the web loading portal and via SMS.
How to Redeem GSAT PIN Using the Web Loading Portal
The GSAT web loading portal is a self-service online loading platform that allows you to redeem your purchased load credits and load them to your GSAT or GPinoy account.
Here are the steps to redeem your load on the web loading portal:
- Open the web loading portal.
- Enter the following required information:
- Box No. – Enter your GSAT box number or serial number.
- PIN – Enter the PIN that was sent to you via text message after purchasing it on GCash.
- Check the captcha box (“I’m not a robot”).
- Click “Submit.”
If the web loading is successfully, there will be a message below saying that the PIN will be loaded to your GSAT box number.
To know if you have successfully loaded your GSAT box, just go to this page and enter your box number. For GPinoy box, visit this page instead.
How to Redeem GSAT PIN via SMS
Another way to load GSAT is to text the PIN and your GSAT/GPinoy box number. Follow these instructions on how to reload your GSAT HD or GPinoy box:
For GSAT HD Box
On your mobile phone, text GSAT<space>BOX NUMBER<space>PIN and send to 09088864728 or 09178114728.
For example: GSAT 7740537123456789 2345678910111213.
For GPinoy Box
Text GPINOY<space>BOX NUMBER<space>PIN and send to 09989751200 or 09178867360.
For example: GPINOY 7740537012345678 1234567891011121.
How to Know Your GSAT Box Number
You can find your GSAT box number by looking at the bottom of the green set-top box. The box number is 12 or 16 digits long and is usually indicated by the letters SN (which stands for serial number).
- GPinoy – Begins with 77405370.
- GSAT – Begins with 77405371 or 018 or 025.
You can also find your box number by pressing the “INFO” button on your remote control.
How to Refresh Your GSAT Box
Do you have load but you’re always encountering a “no access” or “no authorization” error? Then refresh your GSAT or GPinoy box to solve the issue. You can refresh your box on the GSAT website or via SMS.
To refresh your GSAT/GPinoy box, type a text message in the following format: REFRESH<space>BOX NUMBER.
For example: REFRESH 7740537123456789.
Send the text message to 46814769 (for Smart subscribers) or 09191604728 (for non-Smart users).
Note: Make sure that your GSAT/GPinoy box and TV are turned on before attempting to refresh your box.
Frequently Asked Questions
Can I buy GSAT load if my GCash account is not yet verified?
Yes, you can load GSAT using GCash even if your GCash account is still unverified (basic account). Know more about GCash verification and limits in this article.
What should I do if I didn’t receive the PIN?
If after an hour, you haven’t received the PIN yet, you may call the GCash hotline 2882 or email support@gcash.com.
I accidentally entered the wrong box number. Can I still recover my load?
Unfortunately, you cannot retrieve load that has already been loaded to a GSAT or GPinoy box. All load transactions are considered final.
How can I check that I have successfully loaded my GSAT box?
You can check your subscription by entering your box number on this page (for GSAT) or this page (for GPinoy).
Conclusion
Reloading your GSAT or GPinoy box is no longer a problem with GCash. You don’t need to buy prepaid cards because you can simply open the GCash app on your mobile phone and buy load credits right there and then. No need to worry when your subscription expires because you can easily top up your account using GCash.
