So you’ve been waiting for your Philippine National ID (PhilID) to be delivered to your doorsteps. It seems like an eternity, isn’t it? But don’t fret because you can track your National ID or PhilSys ID to know if your identification card has already been issued and dispatched to your home or mailing address.
Since the National ID registration started in 2020, many Filipinos are still awaiting the distribution and delivery of their identification cards from the Philippine Statistics Authority (PSA). The agency attributed the printing delays to the high volume of registrants, noting that more than 74 million Filipinos have already registered to the Philippine Identification System (PhilSys).
If you’d rather wait for your National ID card to be delivered to your address, you can track its delivery status online using the Philippine Postal Corporation (PHLPost) website. Keep in mind that only PhilID cards that have already been printed by the PSA and dispatched to the post office can be tracked on the PhilPost website. Otherwise, the status will be indicated as “Not Found.”
So why do you need to track your National ID? By knowing the delivery status of your PhilID card, you will be able to estimate the date when your PhilID will be delivered to your address.
For example, if the status says that your ID card has been dispatched to your city’s post office, then you can be sure that it will be delivered in the next 1-3 days. Likewise, if the status says that your ID card is out for delivery, then most likely you will receive it within the day.
Without further ado, let’s get down to the nitty-gritty of tracking your National ID online. Make sure that you have your PhilSys transaction slip ready because you will need to enter the 29-digit transaction reference number (TRN) on the PHLPost tracking website.
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How to Track the Delivery Status of Your National ID
It’s so quick and easy to track your National ID that you probably don’t need to read this tutorial anyway. But if you don’t know how to go through the steps, we’re here to help you on that regard.
After you have familiarized yourself with the entire process, be sure to track your PhilID card from time to time to know its current delivery status. That way, you (or your authorized representative) will know when to stay at home to receive your ID card.
Step 1: Go to the PHLPost tracking website
The first step is to open the PHLPost tracking website at https://tracking.phlpost.gov.ph on your web browser. The website works fine on both computers and mobile devices, although it appears a little bit wonky on smartphones.
Step 2: Enter your transaction number
Get your PhilSys transaction slip and then type the 29-digit transaction number – without any spaces and hyphens – into the box under “Enter Tracking Number(s).”
After entering the transaction number, click the “Track” button to continue.
Note: You can track two or more ID cards by typing each transaction number (or tracking number) per line. Up to 30 tracking numbers can be entered at once.
Step 3: Check the delivery status
If the transaction number or tracking number you entered is correct, you will see the delivery status of your National ID as well as the last delivery event and event date.
Here’s a brief explanation of each delivery status and what it means to you:
- In Transit – This status means that your PhilID card has been issued and is currently being transported through the postal system.
- Delivered – This status indicates that your National ID has already been delivered to your home or mailing address.
- Not Found – This status means that your ID card is still being processed, assuming that you entered the correct transaction number.
Step 4: View item history (optional)
Optionally, you can click the “View History” button to see the delivery history of your National ID including the event, date, time, and location.
That’s about it on how to track your National ID on the PHLPost tracking website. As mentioned, be sure to track your PhilID card from time to time to ensure that you are personally available to receive your card. The mailman will attempt to deliver your National ID three (3) times; if delivery is unsuccessful, you will have to personally claim the item at the post office.
What About the Digital National ID?
If you don’t want to wait for either the physical card or the printed ePhilID, there’s a third option: the Digital National ID inside the eGovPH app.
Download the eGovPH app from the Google Play Store or Apple App Store, then link it to your PhilSys record using your registered mobile number. You’ll go through a one-time OTP verification and a quick face scan, and once completed, your Digital National ID shows up under the app’s ID section, along with your photo, PhilSys Number, and a scannable QR code.
From there, you can present it on your phone screen for verification, or download it as a PDF for easy access. It carries the same legal weight as the physical card for both government and private transactions, so you can use it as proof of identity.
Frequently Asked Questions
How can I claim my National ID?
Your National ID will be delivered directly to your home or mailing address. Just present your PhilSys transaction slip and/or valid ID to the mailman to claim your card. The PSA and PHLPost will not inform you in advance if your ID is ready for delivery, so be sure to regularly track the delivery status on the PHLPost tracking website.
I lost my TRN, or I never got one. How do I check my delivery status?
Go to any PhilSys Registration Center and provide your full name, date of birth, and contact number, and they’ll retrieve it for you free of charge. You can also email [email protected] with the same details, or call the PhilSys hotline 1388.
I failed to receive my National ID at home. Can I still claim it?
The mailman will usually try to deliver your ID three times in as many days. After that, you will have to go to the post office to claim your PhilID card. Bring your PhilSys transaction slip and/or valid ID, and remember that you only have up to 30 days to claim your ID.
I lost my transaction slip. Can I still claim my National ID?
You can still claim your National ID even if you lost your PhilSys transaction slip. All you have to do is to present a valid ID such as your passport, UMID, NBI clearance, police clearance, driver’s license, or postal ID.
Can someone else claim my National ID on my behalf?
Yes, you can authorize someone else to claim your PhilID card on your behalf. Your authorized representative will have to present an authorization letter (signed by you and your representative) as well as your valid ID.
How do I access my Digital National ID?
You can access your Digital National ID through the eGovPH app once your registration is verified. It carries the same legal weight as the physical card for government and private transactions, so you don’t have to wait for delivery to start using your ID.
Is the Digital National ID considered a valid ID?
According to the PSA, the Digital National ID is considered a valid ID. It shall be honored and accepted as an official government-issued identification document of a person for all transactions with both the public and private sector.
How long is the validity of the National ID?
For Filipino citizens, the National ID has no expiration but can be renewed when updating demographic and biometric information. For resident aliens, the PhilID is only valid for one year and can be renewed annually.
Aside from PHLPost, how can I check the status of my National ID?
Aside from regularly checking the delivery status of your National ID on the PHLPost tracking website, you can inquire about the status of your PhilID card by calling the PhilSys hotline 1388 or emailing [email protected].
Final Thoughts
Waiting for your PhilID card can be quite frustrating especially if you don’t know its status. Fortunately, you can track your National ID on the PHLPost website to check if it has already been released and is on its way to you. While waiting for your physical ID, you can always get your Digital National ID which is considered a valid ID.
If you have any questions and concerns about the delivery of your National ID card, you may call the PHLPost customer service hotline (02) 8288-7678 or email [email protected].
