So you’ve given in to the hype and bought a DITO SIM. But before you can enjoy the blazing fast Internet connectivity of the Philippines’ newest telecommunications network, you might want to know how to activate your DITO SIM for 5G and VoLTE.
By activating 5G and VoLTE for your brand-new DITO SIM, you make sure that you can access DITO Telecommunity’s high-speed 5G cellular network without any hiccups. Activating your SIM also allows you to use Voice over LTE (VoLTE) technology to make crisp and crystal-clear voice calls to other DITO subscribers.
The problem is that some mobile phones, especially the older ones, don’t have VoLTE features. According to a DITO employee that I’ve talked to, you can still use your DITO SIM on phones that don’t have VoLTE capabilities, but making and receiving voice calls could be problematic.
Nevertheless, if your phone is included in the list of DITO-compatible phones, then you can purchase a DITO SIM with full confidence. Don’t have a DITO SIM yet? You can purchase one from Shopee or Lazada for only ₱199, which includes 25GB mobile data, unlimited texts to all network, unlimited DITO-to-DITO calls, and 300 minutes of calls to other networks – good for 30 days.
If you already have a DITO SIM, you might be wondering about how to activate it. I’ll teach you how to activate your DITO 5G SIM so that you can enjoy blazing fast Internet connectivity and crystal-clear voice calls.
DITO SIM Activation Process
Before you activate your DITO SIM, first make sure that your mobile device is DITO-compatible. If your device is not on the DITO-compatible phone list yet, you can still enjoy high-speed data as long as you are within the DITO-covered areas and your mobile device is 4G or VoLTE-capable. However, calls and SMS are not guaranteed.
Follow these steps to activate your DITO 5G SIM:
Step 1: Download the DITO app
The first thing you have to do is to download and install the DITO app from Google Play (for Android) or the App Store (for iOS). You can use your WiFi connection or mobile data from another network.
The DITO mobile app is your gateway to all DITO services, allowing you to buy load, check your balances, register to promos, share load or data, contact customer support, and many more.
Step 2: Insert the DITO SIM
Using the free SIM ejector pin, insert the DITO SIM on your mobile device’s SIM slot. If your phone is the dual SIM variety, insert the DITO SIM into the SIM 1 slot only.
Step 3: Turn on VoLTE
Next is to turn on Voice over LTE (VoLTE), a mobile technology that allows you to make clearer calls over modern LTE networks like DITO.
Follow these steps to enable VoLTE for your Android device (the steps may differ depending on your phone model):
- Turn on mobile data.
- Open the Settings app.
- Select Connections.
- Choose Mobile Networks.
- Locate and turn on VoLTE Calls.
- If successful, you will see the VoLTE icon on the status bar.
If you can’t locate VoLTE using the steps above, the option might be found in Cellular Network, Call or Call Settings (or something similar). You can also try searching for “VoLTE” or “Voice over LTE” in Settings.
For iPhone users, follow these steps to enable VoLTE:
- Turn on mobile data.
- Open the Settings app.
- Select Cellular.
- Choose Cellular Data Options.
- Select Voice & Data.
- Turn on VoLTE.
Step 4: Change the DITO APN Settings
If you still can’t access the data service after turning on VoLTE, you may have to change your APN settings. APN stands for Access Point Name and is the gateway between a mobile network and another network.
Follow these steps to edit the DITO APN settings (the steps might differ depending on your phone):
- Open the Settings app.
- Select Connections.
- Select Mobile Networks.
- Choose Access Point Names.
- Click the Add button and type internet.dito.ph in the APN field. Click OK to save.
- Turn on mobile data (if you haven’t done so already) and wait for the welcome message.
You will receive a welcome text message from DITO that contains a link to download the DITO app and your initial login password.
If you’re an iPhone user, follow these steps to change the APN settings for DITO:
- Open the Settings app.
- Select Cellular.
- Select Cellular Data.
- In the APN field, type internet.dito.ph.
- Turn on mobile data and wait for welcome message from DITO.
Step 5: Log in to the DITO app
Open the DITO app. Click “Sign in with your DITO number” and login using the initial password included in the welcome message.
Step 6: Enjoy DITO!
Congratulations! You have now activated your DITO SIM. Use the DITO app to buy load and register to promos. You can also buy load from your DITO SIM retailer.
How to Register Your DITO SIM
If you have already activated your DITO SIM and want to register it in compliance with the SIM Registration Act, you can do it via the DITO mobile app.
Follow these steps to register your DITO SIM:
- Open the DITO app.
- Tap the “Register Your SIM Card Now” banner.
- Fill out the DITO SIM registration form and tap “Submit.”
- You’ve successfully registered your DITO SIM. Take a photo or screenshot of the page as reference.
Read this article for the step-by-step guide on how to register your DITO SIM.
Frequently Asked Questions
Do I need to load my DITO SIM in order to activate it?
You don’t need to load your DITO SIM before proceeding with activation. Newly purchased DITO SIMs come with enough mobile data to facilitate the activation process.
How do I know if my mobile phone is compatible with DITO?
Check out this list of mobile phones that are compatible with the DITO network. Take note that if your phone is not on the list, it doesn’t mean that your device is incompatible with DITO. Sometimes, it takes time to include phones in the list.
Can I still send text messages or make calls if my phone is not DITO compatible?
You can still send text messages and make calls even if your mobile phone doesn’t support VoLTE and is deemed incompatible with the DITO network. However, the quality of calls and the delivery of SMS are not guaranteed.
I’ve followed all the steps but my DITO SIM is not yet activated. What should I do?
Should you encounter issues with DITO SIM activation, you may visit any DITO store to request assistance or call the customer support hotline 185.
Is it necessary to change the DITO APN settings?
You don’t need to modify or update the DITO APN settings. However, if you’re experiencing connectivity issues, you can try changing the APN settings on your phone by inputting internet.dito.ph.
My DITO SIM is already activated. How can I register it?
If you have already activated your DITO SIM, you may proceed to the SIM registration process using the DITO mobile app. Read this article to learn how to register your DITO SIM.
Wrapping Up
There you have it. You’ve just learned how to activate your DITO 5G SIM card and experience the exciting new world of DITO.
If you’re still having issues with activating and using your new DITO SIM, call the customer support hotline 185 or message the DITO Facebook page.
