So you’re a Globe (or TM) subscriber and you want to register your SIM to comply with the SIM Registration Act. Look no further because we’ve prepared a complete and comprehensive guide on the Globe and TM sim registration process. We’ll guide you from start to finish – from providing your mobile number to uploading your ID photo to submitting your information.
Unless you’ve been living under a rock, you’re probably aware that the SIM Registration Act is already in effect and that all mobile subscribers in the Philippines are required to register their SIM cards. Failure to register your SIM may result in permanent deactivation. You certainly don’t want that to happen to you, so be sure to register your SIM before the tentative deadline on April 26, 2023 (extended to July 25, 2023).
The SIM Registration Act was enacted primarily due to the rise of SMS and call-based scams, spam and other forms of fraud. By establishing a nationwide registry of SIM users, it will be easier to track and catch individuals who use SIM cards to commit unlawful acts. The law serves as a powerful deterrent against the future commission of crimes that use SIM cards, although some people are concerned about its implications on privacy.
Nevertheless, as a law-abiding individual, you have nothing to worry about registering your SIM and giving your personal information, as the SIM Registration Act provides safeguards to protect your privacy in conjunction with the Data Privacy Act of 2012. Perhaps the only thing to worry about is how to register your Globe and TM SIM online. We have you covered on that regard, so without further ado, let’s get started!
Table of Contents
Globe and TM SIM Registration Step-by-Step Guide
This step-by-step tutorial is meant for Globe and TM (Touch Mobile) prepaid subscribers. Globe postpaid subscribers are not required to register their SIMs because the telco already have their personal information and proof of identification in their records.
Be sure to have your valid ID ready because you will need to take a photo of it. Click here for a list of acceptable ID cards.
Step 1: Open the Globe SIM Registration website
Begin the registration process by opening the Globe and TM SIM Registration link at https://new.globe.com.ph/simreg/ using your computer or mobile phone.
Step 2: Enter your mobile number
Once the page is completely loaded, enter your Globe or TM number on the provided field. The country code 63 is already auto-filled, so you only have to type the last 10 digits of your mobile number. For example, if your mobile number is 09123456789, just enter 9123456789 (omitting the first digit 0).
Double-check that your mobile number is correct, and then click “Register.”
Step 3: Enter the OTP sent to your mobile number
Globe will then send a one-time PIN (OTP) to your mobile number. When you receive the text message containing the 6-digit OTP, enter the code into the provided field.
The code expires in 5 minutes, so if you didn’t receive the OTP within that span, you can request a new one by clicking “Resend code.”
Step 4: Enter your personal information
This is the most important step in the Globe and TM SIM registration process. We recommend following the numbered steps shown on the screenshot image below, because some input fields (e.g. nationality) are only accessible after filling out the preceding fields.
Enter the following information into their corresponding fields (refer to the screenshot image above) of the Globe and TM SIM registration form:
- First name – Write your first name or given name.
- Middle name (optional) – If you don’t have a middle name, leave this blank.
- Last name – Enter your surname or family name.
- Suffix (optional) – If your name has a suffix (such as Jr., III, IV), enter it here.
- Birthday – Indicate your date of birth in MM/DD/YYYY format. For example, if your birthday is on July 15, 1990, enter 07/15/1990.
- Sex – Select either male or female.
- Nationality – Select “Philippines” on the dropdown list. If you’re not a Filipino, select your home country.
- Registration type – Choose from any of the following options:
- Owner – If you’re the owner of the SIM to be registered, select this option.
- Parent/Legal Guardian – Choose this option if you’re registering a SIM for a minor as his/her parent or guardian.
- Authorized Signatory/Representative – Select this option if you are authorized to register the SIM on behalf of someone else.
- Unit no./House no./Building name – If your residence doesn’t have a building name or a house or unit number, you may write “N/A”.
- Street – Write the name of the street where you’re presently residing.
- Village/Subdivision (optional)
- Province – Choose your province on the dropdown field.
- City – Select from the list of cities and municipalities in your province.
- Barangay – Select from the list of barangays in your city or municipality.
- ZIP code – If you don’t know your ZIP code, click here to find it.
Double-check that all your provided information are correct. You will not be able to go back and edit your information once you’ve clicked the “Next” button, so make sure that all your details are correct and accurate to the best of your knowledge.
When you’re done, click “Next” to proceed to the next step.
Step 5: Upload your ID photo and selfie
You’ll now be asked to upload your valid ID and selfie. Take note of the following guidelines before uploading your ID photo:
- Photos must be in the following file formats: JPG, PNG, HEIC or PDF.
- The maximum file size of your photo is 2MB.
- Make sure that your ID photo is not blurred or cropped.
Follow these steps in uploading your ID and selfie photos (refer to the screenshot image above):
- ID Type – Click this dropdown field and then choose your ID from the list. For example: “UMID Card.” Click here for a list of acceptable ID cards.
- ID Number – Enter your ID card number. It’s usually found on the face (front) of the ID card.
- Photo of your valid ID – Upload or take a photo of your valid government-issued ID card. Take note that the maximum file size is 2MB. If the file size exceeds 2MB, you can use this image compression tool to reduce its size without compromising quality.
- Take a selfie – Upload or take a selfie photo using your smartphone camera. The maximum file size is 2MB. If the file size exceeds 2MB, you can use this image compression tool to reduce its size.
When you’re done uploading your ID and selfie photos, click “Next” to proceed.
Step 6: Submit your registration
You’re now presented with several checkboxes. You can either check “I agree to all information stated below” to tick all the checkboxes, or only select the required ones.
Finally, click “Submit” to complete the Globe and TM SIM registration.
Step 7: Your SIM registration is successful
Congratulations! Your Globe and TM SIM registration is successful. Be sure to copy and save the reference number or take a screenshot of it. Keep this reference number as it will serve as proof of your registration.
What is the SIM Registration Act?
Signed into law by President Ferdinand Marcos, Jr. on October 10, 2022, Republic Act No. 11934 or the SIM Registration Act mandates the registration of all Subscriber Identity Module (SIM) cards used for electronic devices such as mobile phones and Wi-Fi modems. The law requires public telecommunications entities (PTE) to provide their own platforms in which subscribers can register their SIMs by submitting their personal information and identification documents.
Existing mobile subscribers are required to register their SIMs with their respective PTEs within 180 days from the effectivity of the law. The Department of Information and Communications Technology (DICT), however, may extend the registration period for up to 120 additional days.
After the end of the SIM registration period, all unregistered SIMs will be automatically deactivated. Deactivated SIMs can only be reactivated within the grace period set by the PTE and after subsequent registration in accordance with the SIM Registration Act.
The law not only covers Filipino citizens, but also foreign nationals residing in the Philippines or visiting as tourists. These following penalties will be imposed on individuals and organizations who willingly violate the SIM Registration Act:
- Failure or refusal of the PTE or telco to register a SIM:
- First offense: ₱100,000 to ₱300,000;
- Second offense: ₱300,000 to ₱500,000; and
- Third and subsequent offenses: ₱500,000 to ₱1,000,000.
- Sale of stolen SIMs: Imprisonment of 6 months to 2 years or a fine of ₱100,000 to ₱300,000, or both.
- Providing false information during registration: Imprisonment of 6 months to 2 years or a fine of ₱100,000 to ₱300,000, or both.
- Spoofing a registered SIM: Imprisonment of no less than 6 years or a fine of ₱200,000, or both.
What are the SIM Registration Requirements?
The National Telecommunications Commission (NTC) issued Memorandum Circular No. 001-12-2002 (Implementing Rules and Regulations) that outlines the requirements for individuals, foreign nationals and juridical entities to register their SIMs in accordance with the SIM Registration Act.
Requirements for Individuals
Individual end-users (natural persons) are required to submit the following information during SIM registration:
- Full name;
- Date of birth;
- Sex;
- Present or official address;
- Type of ID presented;
- ID number presented; and
- Mobile number with serial number.
In addition, individuals will also need to provide a valid government-issued ID card or any other form of identification with photograph, such as the following:
- Unified Multi-Purpose ID (UMID);
- Government Service Insurance System (GSIS) ID;
- National Bureau of Investigation (NBI) clearance;
- Philippine Identification System ID (National ID);
- Social Security System (SSS) ID;
- Voter’s ID;
- Driver’s license;
- Firearms License to Own and Possess ID;
- Senior citizen’s card;
- Professional Regulation Commission (PRC) ID;
- Overseas Workers Welfare Administration (OWWA) ID;
- Postal ID;
- Passport;
- PhilHealth ID;
- Bureau of Internal Revenue (BIR) ID;
- Integrated Bar of the Philippines (IBP) ID;
- Persons with disabilities card;
- Tax identification number (TIN) ID;
- Police clearance; or
- Other valid government-issued ID with photo.
SIM registration for minors (persons below 18 years of age) will be under the name of the parent or legal guardian and the following requirements are needed:
- Any valid government-issued ID; and
- Consent of the minor’s parent or guardian to register the SIM.
Requirements for Foreign Nationals and Tourists
Foreign nationals staying in the Philippines and tourists visiting the country are required to submit the following information when registering their SIMs:
- Full name;
- Nationality;
- Date of birth;
- Passport;
- Address in the Philippines;
- ID number or number of document presented; and
- Mobile number with serial number.
Foreign tourists with temporary visitor’s visa under Section 9(a) of the Commonwealth Act No. 613, as amended, must present these documents:
- Passport, including a copy of the bio page or pages where the temporary visitor’s visa or 9(a) visa is stamped or shown;
- Proof of address in the Philippines, such as booking in a hotel or other type of accommodation, or in its absence, an affidavit or letter from the owner of the house or residence where the foreign national will stay; and
- Return ticket to the tourist’s country or any ticket showing the date and time of departure from the Philippines.
Foreign nationals staying in the Philippines with other types of visas (e.g. work visa) will also need to provide any of the following documents aside from the ones stated above:
- Alien Certificate of Registration Identification (ACRI) card issued by the Bureau of Immigration or other official ID issued by any visa-issuing agency;
- Alien Employment Permit issued by the Department of Labor and Employment (DOLE);
- School registration and ID for students; or
- For Persons of Concern or POCs, a travel or admission document issued by the Department of Justice.
Requirements for Juridical Entities
A juridical entity is an organization recognized by law such as a corporation, a non-government organization or a government agency. These entities can register their SIM cards by submitting the following to their respective PTEs:
- Business name;
- Business address; and
- Full name of authorized signatory.
Juridical entities will also have to submit any of these documentary requirements:
- Certificate of Registration;
- In the case of corporations, a duly adopted resolution designating the authorized representative; and
- For other juridical entities, a Special Power of Attorney.
Frequently Asked Questions
What will happen if I don’t register my Globe or TM SIM?
As mandated by the SIM Registration Act, failure to register your SIM card within the allotted registration period will deactivate it.
When is the deadline for Globe and TM SIM registration?
The deadline for the registration of existing SIMs is on April 26, 2023. However, the DICT has the option to extend the registration period for up to 120 days (4 months). Note: the deadline has been extended to July 25, 2023.
How many Globe or TM SIM cards can I register?
You can register as many SIM cards as you want under your name.
Can I still reactivate a deactivated SIM?
In case your Globe or TM SIM was deactivated because you weren’t able to register it, you can still reactivate it within the grace period set by Globe.
What happens to my prepaid load if my SIM gets deactivated?
Your remaining prepaid load will be forfeited if your SIM gets deactivated.
I can’t register my Globe SIM online. What should I do?
If online SIM registration is not possible, you can simply visit the nearest Globe store to register it personally.
Can I register my SIM even if I don’t have a valid ID?
No, you cannot register a SIM if you don’t have a valid government-issued ID, as it’s mandated by law. But you still have time to apply for an easily attainable ID such as postal ID or PhilHealth ID.
What should I do if I lost my SIM?
In case of a lost or stolen SIM, you may report the incident to the nearest Globe store. Telcos are required by law to deactivate lost or stolen SIMs within 24 hours from the submission of the report.
Are postpaid subscribers required to register their SIM cards?
Postpaid subscribers are not required to register their SIMs. Telcos already have their postpaid customers’ personal information and identification documents, so registration is no longer necessary. Globe postpaid subscribers only need to confirm their registration when they receive the instructions via text message.
Can I transfer a registered SIM to someone else?
Yes, you can transfer ownership of your Globe or TM SIM to another person. Just visit the nearest Globe store for assistance.
Are pocket WiFi and prepaid WiFi SIMs required to be registered?
SIM cards for Globe pocket WiFi, Globe at Home Prepaid WiFi, and similar portable devices will need to be registered just like an ordinary prepaid SIM.
Is my personal information safe?
Globe and other telcos are expected to comply with the minimum data safety and security standards as mandated by the Data Privacy Act of 2012. All information collected during SIM registration are considered confidential and cannot be disclosed to any person, except in compliance with a subpoena or court order.
Final Words
Were you able to register your Globe SIM with the help of our step-by-step guide? Please let us know your thoughts and feedback by posting a comment below. Please don’t forget to share this article with your friends who want to know how to register their Globe or TM SIM online.
If you need assistance with your Globe and TM SIM registration, you may call the Globe hotline 211 or (02) 7730-1000. You can also chat with Globe customer support on Facebook.
