There may be times when you run out of prepaid load and there’s no way to buy load at that moment. What are you going to do in that situation? Thanks to the TM Utang Load service, you can borrow load from TM (or Touch Mobile) so that you don’t have to look for the nearest sari-sari store to buy prepaid load.
With the TM Utang Load service, you can borrow various load denominations and promos which you can repay at a later date. You can borrow load from TM ranging from ₱5 to ₱60 as well as some popular promos like GoSurf. The loan amount plus the corresponding service charge will be deducted on your next reload or top-up.
The TM Utang Load service is open to all TM subscribers but the availability of certain load denominations and promos depends on certain factors such as how long you’ve been a TM subscriber and how quickly you repaid your previous loans. New TM subscribers start with the lowest priced offers like SURFSOS. So the more you buy load, register to promos and borrow load, the more TM Utang Load offers you can avail of.
The next time you run out of load, just remember that you can borrow load from TM, so you don’t have to request a pasaload from your friends. Be sure to repay your loan as soon as possible to remain eligible for TM Utang Load offers in the future.
How to Borrow Load or Utang Load from TM
There are two ways to borrow load from TM: by texting the keywords to 3733 or by dialing *143#. You can borrow load even if you have zero balance.
Borrow Load via Text Message
To borrow load from TM via SMS, text UTANG <KEYWORD> and send to 3733.
For example, to borrow ₱10 load, text UTANG LOAD10 to 3733.
You will receive a text confirmation of the loan if you are eligible for the offer. If not, you will also receive a text message with instructions to know which load denomination or promos you can borrow.
To learn which TM Utang Load offers you are eligible to borrow, dial *143# and select “Utang.”
Borrow Load via *143#
Another way to borrow load from TM is to dial *143 and select “Utang.”
Navigate to the offer that you want to borrow (for example, SURFSOS) and select “Subscribe” to avail of the offer.
List of TM Utang Load and Promo Offers
In the table below, you can find a list of load denominations and promos that you can borrow through TM Utang Load. The amounts listed here include the standard rate plus the service fee.
|UTANG LOAD5||5 pesos load||6||3 days|
|UTANG LOAD10||10 pesos load||12||3 days|
|UTANG LOAD15||15 pesos load||18||15 days|
|UTANG LOAD20||20 pesos load||24||15 days|
|UTANG LOAD25||25 pesos load||30||15 days|
|UTANG LOAD30||30 pesos load||36||15 days|
|UTANG LOAD35||35 pesos load||42||15 days|
|UTANG LOAD40||40 pesos load||48||15 days|
|UTANG LOAD45||45 pesos load||54||15 days|
|UTANG LOAD50||50 pesos load||60||15 days|
|UTANG C10||10 minutes calls to TM/Globe + unlimited texts to TM/Globe + 50 texts to other networks||12||1 day|
|UTANG C15||10 minutes calls to TM/Globe + unlimited texts to TM/Globe + 50 texts to other networks||18||2 days|
|UTANG C20||20 minutes calls to TM/Globe + unlimited texts to TM/Globe + 50 texts to other networks||24||3 days|
|UTANG CA10||Unlimited calls to TM/Globe + unlimited texts to TM/Globe + 50 texts to other networks||12||1 day|
|UTANG CA20||Unlimited calls to TM/Globe + unlimited texts to TM/Globe + 50 texts to other networks||24||3 days|
|UTANG CU10||100 texts to all networks||12||2 days|
|UTANG GOSURF10||40MB mobile data + 200MB for Spotify||12||1 day|
|UTANG GOSURF15||40MB mobile data + 300MB for Spotify||18||2 days|
|UTANG GOSURF30||100MB mobile data + 200MB for Spotify||36||1 day|
|UTANG GOSURF50||700MB mobile data + 400MB for Spotify||60||3 days|
|UTANG SULITXT5||25 texts to TM/Globe||6||1 day|
|UTANG T10||Unlimited texts to TM/Globe||12||1 day|
|UTANG U15||Unlimited calls to TM/Globe||18||1 day|
|UTANG UA10||Unlimited texts to all networks||12||1 day|
|UTANG ASTIGFB10||100MB mobile data for Facebook||12||1 day|
|UTANG COC5||20MB mobile data for Clash of Clans||5||2 days|
|UTANG GOOGLE5||20MB mobile data for Google||5||2 days|
|UTANG INSTAGRAM5||20MB mobile data for Instagram||5||2 days|
|UTANG TWITTER5||20MB mobile data for Twitter||5||2 days|
|UTANG WATTPAD5||20MB mobile data for Wattpad (mirror mainstream SKU)||6||1 day|
|UTANG YOUTUBE5||20MB mobile data for YouTube||5||2 days|
|UTANG YOUTUBE10||100MB mobile data for YouTube||12||1 day|
|UTANG UT10||Unlimited texts to TM/Globe (Visayas, Mindanao and selected South Luzon areas only)||12||2 days|
|UTANG UP15||Unlimited calls to TM/Globe + 100 texts to TM/Globe (Mindanao only)||18||1 day|
|UTANG ACA10||100 minutes calls to TM/Globe + 100 texts to all networks (Davao only)||12||1 day|
|COMBOSOS||2 minutes calls to TM/Globe + 2 texts to TM/Globe||6||1 day|
|SURFSOS||5MB mobile data||5||1 day|
The service fee is equivalent to 20% of the regular price of the load or promo, rounded off to the nearest peso value. The service fee is fixed, and no interest is charged to the subscriber no matter how long the loan is repaid.
Promos that you borrowed from the TM Utang Load service cannot be extended. However, you can borrow load from TM to extend your regular promo subscription.
You can borrow only one load denomination or promo at a time. If you have an unpaid loan, you must repay it before you can borrow again. The load or promo amount that you borrowed will be deducted from your balance upon your next reload or top-up.
How to Check TM Utang Load Status
To check the status of your regular load loan, dial *143# and navigate to “Utang” and then “Status.” Select either “Utang status” or “Utang Promo status.”
To check the status of your promo loan, text UTANG <KEYWORD> BAL and send to 3733. For example, to check the status of GoSurf10, text UTANG GOSURF10 BAL and send to 3733.
How to Pay Your Loan
TM will automatically deduct the loan amount from your prepaid load balance upon your next reload or top-up. It will not be deducted if your load balance is lower than your loan amount, so make sure to reload a sufficient amount to pay off your outstanding loan.
You can also pay your TM Utang Load loan by dialing *143# and navigating to Utang > Pay Utang > Confirm Payment. Make sure that you have enough load balance to pay off your loan amount.
How to Stop TM Utang Load Promo
If you want to stop or unsubscribe from a borrowed promo, text STOP UTANG <KEYWORD> and send to 3733. For example, to stop GoSurf15, text STOP UTANG GOSURF15 and send to 3733.
You can also stop or unsubscribe from your current TM Utang Load promo by dialing *143# and going to “Utang” and then “Unsubscribe.” Choose the promo that you want to stop.
Take note that stopping your promo does not wipe out your loan. You must still pay your loan before you can borrow again.
It’s nice to know that you can borrow load from TM anytime you want. Whether you ran out of load or you want to text someone urgently, you can borrow the TM load or promo that you need.
For more information about how to borrow load from TM, text UTANG INFO and send to 3733. You may also call the customer service hotline 808 on your TM mobile number or visit the TM Tambayan website.