Smart and TNT SIM Registration: How to Register Your Smart and TNT SIM Online

Are you a Smart or TNT subscriber who is interested in registering your SIM online? We’ll teach you how to go about the Smart and TNT SIM registration process, including the complete steps in filling out the SIM registration form. You will realize how easy it is to register your SIM card!

The SIM Registration Law is finally upon us. Lauded by many as the ultimate solution to the age-old problem of text scams, spam and the like, the new law compels all mobile subscribers to register their SIM cards with their respective telecommunications provider (e.g. Smart) and to supply their personal information during the process.

Your Subscriber Identity Module (SIM) is your gateway to all the services provided by your telco. After inserting the SIM into your mobile device and activating it, you can make calls, send text messages, access the Internet, and purchase airtime credits, among others.

Basically anyone can buy a SIM card for a minimal fee. There are no registration forms to fill up nor identification cards to present during purchase. That is all set to change under the SIM Registration Law, which requires all Filipinos to register their new or existing SIM cards, or else risk permanent deactivation of their SIMs.

With the SIM Registration Law in effect, it will be doubly hard for scammers, spammers and other shady characters to go about their nefarious activities. Since a person’s identity is connected to his/her SIM, malicious individuals will be having second thoughts about purchasing and using SIM cards for illegal purposes.

For the majority of us who are using our SIM cards for honest and legitimate means, the SIM registration law is definitely a welcome development. Registration starts on December 27, 2022 and ends on April 26, 2023 (extended to July 25, 2023), so you still have plenty of time to register all your SIM cards. Don’t wait until the deadline before you act!

The good news is that you don’t need to go to the Smart store in order to register your SIM, because you can do it online in the comfort and convenience of your home. If you want to know how to register your Smart or TNT SIM online, we have prepared the complete step-by-step guide for the online registration process as well as a quick overview of the SIM Registration Act.

Smart and TNT SIM Registration Step-by-Step Guide

This step-by-step guide is meant for Smart and TNT (Talk ‘N Text) prepaid subscribers. If you’re a postpaid subscriber, you don’t need to register your SIM because Smart will process your registration using the available information in their records.

Before going through the Smart and TNT SIM registration process, be sure to have your valid ID ready. Click here for a list of acceptable ID cards.

Step 1: Open the Smart and TNT SIM Registration website

To start the registration process, go to the Smart and TNT SIM registration link at https://simreg.smart.com.ph on your computer or mobile phone.

Since we are in the early stages of SIM registration, don’t be surprised if you encounter errors and system slowdowns during registration. We recommend registering during off-peak hours (such as between 10 PM and 6 AM) to minimize the possibility of encountering these errors.

Step 2: Enter your mobile number

You will be asked to enter your Smart or TNT mobile number. Type the last 10 digits of your mobile number into the provided field. For example, if your mobile number is 09123456789, just enter 9123456789 (omit the first digit 0).

Tick the checkbox for “I have read and understood the Terms & Conditions…” and then click “SEND OTP.”

Step 3: Enter the OTP sent to your mobile number

Wait for the one-time password (OTP) that was sent to your mobile number. Make sure that the sender is “SMART” and do not share the code with anyone else.

Enter the 6-digit OTP into the provided field and then click “VERIFY OTP.”

If you didn’t receive a text message containing your OTP, you can request a new OTP after two minutes.

Step 4: Fill out the Smart and TNT SIM registration form

Now it’s time to enter your personal information. We recommend following the numbered steps as shown on the screenshot below. This is because some actions, such as selecting your ID card or uploading your ID, will reload the page and clear all the other information that you entered.

Follow these steps in filling out the customer information form. Required fields are indicated by a red asterisk (*).

1. Type of Registration – Choose any of the following options based on the status of your SIM. If you have an old SIM, for example, select “I’m registering my old SIM” from the dropdown field.
   • I’m registering a newly bought SIM – Choose this if you’re registering your new SIM.
   • I’m registering my old SIM – Select this if you’re registering your own existing and active SIM.
   • I’m registering a newly bought SIM for a minor – Select this option if you’re registering a new SIM on behalf of a minor (a person less than 18 years old).
   • I’m registering an old SIM for a minor – Choose this option if you’re registering an existing and active SIM on behalf of a minor (a person less than 18 years old).
2. Nationality – By default, this is set to “Philippines.” If you’re not a Filipino, click this field and choose your country from the dropdown list.
3. ID Card – Click this field to indicate the type of ID card that you will submit. For example: “Unified Multi-purpose Identification Card.” Click here for a list of acceptable ID cards.
4. Upload Valid ID – Upload or take a photo of your valid ID with a maximum file size of 5MB (if your photo is larger than 5MB, you can use this image compression tool to reduce its size). After uploading the photo, wait for a while as the OCR reader scans it. If the OCR reader is unable to read the information on your ID, you may have to take a new photo. Important: Be sure to read the ID card guidelines by clicking the information (“i”) button.
5. Upload Selfie – Upload or take a selfie photo with a maximum file size of 5MB (if your photo is larger than 5MB, you can use this image compression tool to reduce its size). Important: Be sure to read the selfie photo guidelines by clicking the information (“i”) button.
6. ID Card Number – Enter your ID number which is usually found on the face (front) of the ID card.
7. First Name – Enter your first name or given name.
8. Middle Name – If you don’t have a middle name, tick the checkbox for “I have no legal middle name.”
9. Last Name – Enter your surname or family name.
10. Birthday – Indicate your date of birth (month, day and year).
11. Sex – Select either male or female.

When you’re done, click “NEXT” to proceed to the next step.

Step 5: Enter your address and contact information

You will now be asked to provide your address and contact information. We recommend following the numbered steps as shown on the screenshot below. The first 5 fields are optional.

Input the following information into their corresponding fields. Required fields are indicated by a red asterisk (*).

1. House/Lot Number (optional)
2. Street (optional)
3. Village/Subdivision (optional)
4. Unit/Floor (optional)
5. Building (optional)
6. Province – You have to choose your province first before you can select your city or municipality.
7. City/Municipality – Select from the list of cities and municipalities in your province.
8. Barangay – Select from the list of barangays in your city or municipality.
9. ZIP Code – The ZIP code or postal code will be given based on your city/municipality or barangay.
10. Alternate Contact Number (optional) – Provide a different contact number that may be used to validate your information. If entering a landline number, please include the area code.
11. Email Address (optional) – Provide your email address if you have one. This may also be used to validate your information.

When you’re done, click the “NEXT” button to continue.

Step 6: Review your registration details

Take the time to review your provided information, making sure that all the details are correct and accurate. If you notice any mistakes, click the “BACK” button to go back to the previous steps and to edit your information.

When you’re done reviewing your registration details, tick the checkbox for “I do hereby attest that I personally accomplished the registration and information…” You may also tick the second checkbox if you’d like to receive offers and promotions from Smart, but this is completely optional.

Finally, click “NEXT” to complete your Smart and TNT SIM card registration.

Step 7: Your Smart and TNT SIM registration is being processed

Congratulations! Your Smart and TNT SIM registration has been submitted and is currently being processed. You will receive a text message containing your control number. Don’t lose this control number as it will serve as your certificate of registration.

You will receive another text message once your registration has been confirmed and approved. Keep your lines open as Smart may call or message you if they need to further validate your submitted information.

What is the SIM Registration Act?

Republic Act No. 11934 or the Subscriber Identity Module (SIM) Registration Act is a law, signed by President Ferdinand Marcos, Jr. on October 10, 2022, that mandates the registration of all SIMs used for electronic devices (e.g. smartphones, tablets, Wi-Fi modems). The said law requires all users to register their SIMs with their respective public telecommunications entity (PTE) prior to their activation.

The SIM Registration Act also enjoins all existing mobile subscribers to register their SIMs with their respective PTEs within 180 days from the effectivity of the Act. However, the Department of Information and Communications Technology (DICT) may extend the registration period for up to 120 days.

Failure to register the SIM within the allotted period will automatically deactivate the SIM. Deactivated SIMs may still be reactivated after subsequent registration in accordance with the Act, and only within the grace period allowed by the PTE.

All Filipino citizens and residents, as well as foreign nationals residing in the Philippines or visiting as tourists, are required to register their SIMs within the prescribed period of registration or upon purchase thereof. New SIMs will remain in a deactivated state until registered.

Additionally, the SIM Registration Act imposes penalties on individuals and organizations who are found to be in violation of the law, such as:

• Failure or refusal of the PTE to register a SIM:
  • First offense: ₱100,000 – ₱300,000;
  • Second offense: ₱300,000 – ₱500,000; and
  • Third and subsequent offenses: ₱500,000 – ₱1,000,000.
• Sale of a stolen SIM: Imprisonment of 6 months to 2 years or a fine of ₱100,000 – ₱300,000 or both.
• Providing false information during registration: Imprisonment of 6 months to 2 years or a fine of ₱100,000 – ₱300,000 or both.
• Spoofing a registered SIM: Imprisonment of no less than 6 years or a fine of ₱200,000 or both.

What are the SIM Registration Requirements?

Requirements for Individuals

Based on Memorandum Circular No. 001-12-2002 or the Implementing Rules and Regulations of the National Telecommunications Commission (NTC), the following information are to be submitted by individual end-users during the registration process:

• Full name;
• Date of birth;
• Sex;
• Present or official address;
• Type of ID presented;
• ID number presented; and
• Mobile number with serial number.

Aside from the aforementioned information, the individual end-user will also need to present a valid government-issued identification (ID) card or other forms of identification with photo such as:

• Passport;
• Philippine Identification System ID (National ID);
• Social Security System (SSS) ID;
• Government Service Insurance System (GSIS) ID;
• Unified Multi-Purpose ID (UMID);
• Driver’s license;
• National Bureau of Investigation (NBI) clearance;
• Police clearance;
• Professional Regulation Commission (PRC) ID;
• Voter’s ID;
• Tax identification number (TIN) ID;
• Bureau of Internal Revenue (BIR) ID;
• PhilHealth ID;
• Postal ID;
• Integrated Bar of the Philippines (IBP) ID;
• Overseas Workers Welfare Administration (OWWA) ID;
• Firearms License to Own and Possess ID;
• Senior citizen’s card;
• Persons with disabilities card; or
• Other valid government-issued ID with photo.

For minors (persons below 18 years of age), SIM registration will be under the name of the parent or guardian and all the following must be presented:

• Any of the aforementioned valid government-issued ID cards; and
• Consent of the minor’s parent or guardian to register the SIM.

Requirements for Foreign Nationals and Tourists

Foreign nationals must submit the following information during SIM registration:

• Full name;
• Nationality;
• Date of birth;
• Passport;
• Address in the Philippines; and
• ID number or number of document presented.

Foreign national visiting as tourists using a temporary visitor’s visa under Section 9(a) of the Commonwealth Act No. 613 must present the following documents:

• Passport, including a copy of the bio page or pages where the temporary visitor’s visa is stamped or shown;
• Proof of address in the Philippines, such as booking in a hotel or any accommodation, or in the absence thereof, an affidavit or letter from the owner of the house or residence where the foreign national is staying; and
• Return ticket to the home country or any other ticket showing the date and time of departure from the Philippines.

Aside from the ones stated above, foreign nationals using other types of visas (e.g. work visa, student visa) are also required to submit any of the following documents:

• Alien Employment Permit issued by the Department of Labor and Employment (DOLE);
• Alien Certificate of Registration Identification (ACRI) card issued by the Bureau of Immigration or any official ID issued by a visa-issuing agency;
• School registration and ID for students; or
• For Persons of Concern (e.g. refugees, asylum-seekers), a travel or admission document issued by the Department of Justice.

Requirements for Juridical Entities

Juridical entities such as organizations and corporations will need to furnish the following information:

• Business name;
• Business address; and
• Full name of authorized signatory.

Furthermore, the juridical entity must also submit these documents:

• Certificate of Registration;
• For corporations, a duly adopted resolution designating the authorized representative; and
• For other juridical entities, a Special Power of Attorney.

Frequently Asked Questions

What happens if I don’t register my Smart or TNT SIM?

Failure to register your SIM within the prescribed registration period will subject it to deactivation.

When is the deadline for SIM registration?

The SIM registration period will end on April 26, 2023. However, the DICT at their discretion may extend the registration period for up to 120 days (4 months). Note: the deadline has been extended to July 25, 2023.

When will my Smart and TNT SIM registration be approved?

It may several weeks or months for your Smart and TNT SIM card registration to be approved. Once your registration has been approved, you will receive the following text message: “Congratulations! Registered na ang iyong mobile number.”

My SIM was deactivated. Can I still reactivate it?

If your Smart or TNT SIM was deactivated due to your failure to register it, you can still reactivate it within the 5-day grace period after deactivation.

How many SIMs can I register?

There is no limit as to how many Smart and TNT SIMs you can register under your name.

What should I do if I can’t register my Smart or TNT SIM online?

If, for some reason, you cannot register your SIM online, you can go to the nearest Smart store to have it registered personally.

I don’t have a valid government-issued ID. How can I register my SIM?

A valid government-issued ID card is required in order to register your SIM. If you don’t have one, you can apply for an easily attainable ID such as a PhilHealth ID or a postal ID.

I lost my SIM. What should I do?

If your Smart or TNT SIM was lost or stolen, you may report the incident to the nearest Smart store. Under the law, telcos are required to deactivate the lost or stolen SIM within 24 hours from the report.

Can I transfer my registered SIM to someone else?

Yes, you can transfer ownership of a SIM to someone else. Just visit the nearest Smart store to request assistance.

Will I lose my prepaid load if my SIM gets deactivated?

Deactivation of a SIM will result in the forfeiture of all remaining load balances.

Are postpaid subscribers required to register their SIMs?

Smart postpaid subscribers are not required to register their SIMs since the telcos already have their personal information and proof of identification in their records. Postpaid subscribers will only need to confirm their registration as instructed by their respective telcos via text message.

Are pocket WiFi and prepaid WiFi SIMs required to be registered?

SIMs for Smart Bro Pocket WiFi, Smart Bro Prepaid Home WiFi, PLDT Home Prepaid WiFi, and similar devices will need to be registered to avoid deactivation.

What happens if the owner of a registered SIM passes away?

In the event of death of an end-user, such fact should be reported to the concerned PTE or telco by the immediate family, relatives or guardian.

Is my private information safe?

PTEs are expected to comply with the minimum data safety and security standards as mandated by Republic Act No. 10173 or the Data Privacy Act of 2012. Any information and data collected during the registration process are considered confidential and cannot be disclosed to any person, except in compliance with a court order or subpoena.

Final Thoughts

We hope that you were able to register your Smart or TNT SIM using our step-by-step guide. Don’t forget to share this article with your friends who might be interested to learn how to register their SIM cards online.

If you need help or assistance with your Smart SIM registration, you may call the Smart hotline (02) 8888-1111 or *888 (toll-free via Smart SIM), or chat with a customer support agent.