Pag-IBIG Online Verification: How to Recover Your Pag-IBIG MID Number

As a member of the Home Development Mutual Fund (HDMF), or commonly known as the Pag-IBIG Fund, it’s your obligation to pay your monthly contributions so that you’ll be eligible for loans and benefits. But what if you forgot or lost your Pag-IBIG number? I’ll teach you how to perform Pag-IBIG online verification so that you will know your Pag-IBIG MID number.

It’s now possible to retrieve your Pag-IBIG number online using the Virtual Pag-IBIG website. The new website is an improvement over the old version because you can perform several transactions such as checking your Pag-IBIG contributions online. If you’re not successful in recovering your Pag-IBIG number through this website, you can try the other methods which I will share with you in this article.

Aside from Pag-IBIG online verification using the new Virtual Pag-IBIG website, you can verify or retrieve your Pag-IBIG MID number through email, Facebook, telephone, and by visiting the nearest Pag-IBIG office.

What is the Pag-IBIG MID Number?

The Pag-IBIG Membership ID (MID) number is a unique 12-digit number that is assigned to each individual Pag-IBIG Fund member. When you register to become a member of the Pag-IBIG Fund, you are given your own Pag-IBIG MID number that you can use to access your membership records, pay your contributions, apply for housing loans, request for assistance from the agency, and all other actions related to your membership.

The Pag-IBIG MID number is different from the Pag-IBIG registration tracking number (RTN), although both have the same number of digits (12). The Pag-IBIG RTN is the tracking number that was given to you upon first-time registration, and can be used to verify the status of your Pag-IBIG MID number.

Virtual Pag-IBIG Online Verification Process

The quickest and most convenient way to check your Pag-IBIG MID number is through the Virtual Pag-IBIG website. You don’t have to sign up to Virtual Pag-IBIG in order to check your MID number, although it’s recommended to register for a free account because it allows you to view your regular savings contributions, MP2 contributions, link your Pag-IBIG Loyalty Card, and more.

Follow these steps to check your Pag-IBIG MID number through the Virtual Pag-IBIG website:

Step 1: Open the Virtual Pag-IBIG website and click “Be a Member” and then “Verify MID No.”

Step 2: Enter the following required information:

• Registration Tracking Number – Enter your Pag-IBIG RTN. This is the 12-digit Pag-IBIG tracking number that was given to you during membership registration.
• Last Name – Enter your surname or family name.
• Date of Birth – Indicate your birthday in MM/DD/YYYY format. For example, if your birthday is on February 14, 1990, type 02/14/1990.

When you’re done, click “SUBMIT.”

Step 3: If your provided information matches with your records, your 12-digit Pag-IBIG Membership ID (MID) number will be shown. Copy or write it down for your reference.

Take note that Pag-IBIG online verification only works if you have your Pag-IBIG registration tracking number (RTN). If you don’t have or if you forgot your RTN, follow the other Pag-IBIG number verification methods below.

Other Ways to Verify Your Pag-IBIG Number

If you can’t use the Pag-IBIG online verification website because you don’t have a registration tracking number, you can try these alternative methods.

Call the Pag-IBIG Hotline

Dial the Pag-IBIG hotline number (02) 8-724-4244 (8-Pag-IBIG) to talk to a customer service representative. For faster access, press 1 and then 3 when prompted.

If you’re calling from your mobile phone, you may dial (2) 8-724-424 (without the leading 0 in the area code).

You will be asked to provide your complete name (including middle name), mother’s maiden name, date of birth, and employment status. If you’re calling from your prepaid mobile number, make sure that you have enough cellphone load. In my case, the agent asked me to spell out my name so it took around 8-10 minutes to complete the verification.

Be sure to have a ballpen and a scrap of paper ready in order to list down your Pag-IBIG MID number and/or RTN.

The Pag-IBIG hotline is open 24 hours a day, seven days a week, so you can call them even on Sundays for any membership-related concerns.

Write an Email

You can also send an email to [email protected]. Here’s a sample email template that you can use (don’t forget to replace the personal details with your own information):

Dear Sir/Madam,

I would like to inquire about my Pag-IBIG MID number.

Here are my personal details for your verification:

Name: Juan Santos Dela Cruz
Date of Birth: January 1, 1990
Address: Maria Clara Street, Tondo, Manila
Mother’s Maiden Name: Maria Perez Santos

Thank you and more power!

You will usually receive a response in less than a day. Pag-IBIG might ask you for additional information to verify your identity, such as a photo of your valid ID.

Send a Message on Facebook

Go to the official Pag-IBIG Fund Facebook page and send them a message. Don’t forget to include your complete name (including middle name), date of birth, mother’s maiden name, and date of birth. You can also follow the email template written above.

Chat on the Pag-IBIG Website

Another way to verify your Pag-IBIG MID number is to initiate an online chat on the Pag-IBIG website. To start a chat, just open the Pag-IBIG website and then click the chat button (“Hi, click here to chat with us!”) at the bottom-right corner.

Enter your name, email address, contact number, and other required information, and then click “Submit.” Wait a little while for a customer service agent to help you with Pag-IBIG online verification.

Visit the Nearest Pag-IBIG Office

If everything else fails, you can drop by at the nearest Pag-IBIG office to inquire about your Pag-IBIG MID number. Bring your valid ID for identification purposes.

Go here for a list of Pag-IBIG branches in your locality.

Frequently Asked Questions

What’s the difference between the Pag-IBIG MID number and the RTN?

The Pag-IBIG membership ID (MID) number is the 12-digit number assigned to each individual Pag-IBIG member, while the registration tracking number (RTN) is the number that is used to track your pending application upon registering as a member of the Pag-IBIG Fund.

How do I know my Pag-IBIG RTN?

Your Pag-IBIG registration tracking number (RTN) is listed in the email that was sent to you after membership registration. You will use the RTN to track or view the status of your Pag-IBIG membership registration.

Do I need a Virtual Pag-IBIG account to inquire about my MID number?

No, you don’t need to register to Virtual Pag-IBIG in order to inquire or verify your MID number. You only need to type in your RTN, last name and date of birth.

How can I get my Pag-IBIG MDF form online?

You can get your Pag-IBIG membership data form (MDF) by visiting the nearest Pag-IBIG office and submitting a duly accomplished request slip as well as a valid ID. As of this writing, there is no option to request your Pag-IBIG MDF online.

How can I get a Pag-IBIG number?

You will get your Pag-IBIG MID number when you register as a member of the Pag-IBIG Fund. Read this article to learn how to register as a Pag-IBIG member.

How can I get a Pag-IBIG Loyalty Card?

If you’re already a member of the Pag-IBIG Fund, you can apply for a Pag-IBIG Loyalty Card by visiting the Pag-IBIG office and paying the ₱125 application fee. Read this to learn how to apply for a Pag-IBIG Loyalty Card.

Final Thoughts

As humans, we’re prone to forgetting many things and one of them is our Pag-IBIG number. In my case, I didn’t receive an email containing my Pag-IBIG MID number and RTN, and I failed to record them somewhere. I had to call the Pag-IBIG hotline to know my MID number since online verification isn’t possible due to the absence of the RTN. If you already know your RTN, then the Pag-IBIG number verification process is easy, thanks to the Virtual Pag-IBIG website.

If you have any questions or inquiries about Pag-IBIG number verification as well as other related concerns, call the Pag-IBIG 24/7 hotline (02) 8-724-4244 or email [email protected].